Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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louisfabbri
Level 7

SYFY channel

Despite paying $4.99/mo for Peacock I cannot get the SYFY channel. can anyone help? Using Roku 4 (4400X). Thanks in advance.

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C_I
Level 13

Re: SYFY channel


@louisfabbri wrote:

Despite paying $4.99/mo for Peacock I cannot get the SYFY channel. can anyone help? Using Roku 4 (4400X). Thanks in advance.


        See if you can download SYFY Channel as a separate app where you can login with your cable subscription. To do that, go to streaming channels and look for it in one of the categories to the left.  or go to searech for ch annels and see if there's a channel for that. 

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DBDukes
Community Streaming Expert

Re: SYFY channel

SyFy isn't listed as one of the channels in Peacock. How are you trying to watch SyFy? As a separate app? Within Peacock?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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louisfabbri
Level 7

Re: SYFY channel

Thanks DBDukes, I should add that I use Xfinity Internet (only), subscribed to Netflix and Amazon Prime. The SYFY channel logo is visible in my Roku channel list but when I try to input the code from SYFY the error states the code is invalid, I have tried many times.

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DBDukes
Community Streaming Expert

Re: SYFY channel

If you don’t have a service (cable, satellite, or streaming) that includes SyFy as part of the package, you can’t authenticate the app. 

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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6266sammollyscr
Level 7

Re: SYFY channel

I just now realized, from your post that I did not have SYFY loaded on my ROKU.  All you do is add SYFY and it loads the channel up and you are good to go!!  

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C_I
Level 13

Re: SYFY channel


@louisfabbri wrote:

Despite paying $4.99/mo for Peacock I cannot get the SYFY channel. can anyone help? Using Roku 4 (4400X). Thanks in advance.

SYFY network has its own app , or download the stand alone NBC app. You don't necessarily need to access SYFY network through Peacock. 


 

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