Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7


If I purchase a Roku and download all the apps for my subscription channels, such as Disney+, HBO max, Apple TV, Amazon prime, Netflix, etc here in the United States. Can my mother  who lives in Venezuela use my subscription channels? 

I would be sending it with her

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Community Streaming Expert


Odds are some (most?  all?) of the programming would not work.  The channels themselves, and the individual programs on them, may have geographical restrictions attached that would prevent viewing them via an account not based in Venezuela.. 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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