Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Since canceling our Spectrum cable service, some channels like TNT and AMC, are coming through in Spanish or with some voice over narration for the blind. Oddly enough, if we feed the cable through a LG DVD recorder, then to the RokuTV, the channels come through normally. Also, TNT and AMC, play just fine on an EyeTV hooked up to a Mac. For some reason the tuner in the RokuTV is having audio issues with certain SD channels. All HD channels play back normally, and the SAP setting works fine with them. The SAP setting is dimmed out for the SD channels. Recently our LG DVD recorder broke and I'm contemplating buying another one, just so we can watch TNT and AMC in English again. Unfortunately, I have read that LG recorders have a high failure rate. Are there any RokuTV updates in the works, or some audio setting I might be missing? Thanks for any assistance or advice.
I am not sure where you are getting the signal for TNT/AMC. If Spectrum (still?) provides the signal through the canceled subscription, then the SAP settings should be changed on the Spectrum box and not on the TV options. Your LG Recorder might strip the sounds to only the default audio channel (Usually English) and passes that to your TV.
Which model of the TCL Roku TV do you have?
And have you tried to do a power cycle of the TV as in unplugging it from the wall for a couple of minutes? There are some Roku TVs with stuck SAP where this were the resolution.
Update... The Spectrum DVR box was taken when we cancelled the service. For grins and giggles, I broke out an old VCR, and ran the signal through that, then to the TV. The SAP and DVS issues, although still displayed on the guide as SAP and DVS programing, the audio came through in normal English. Only downside is that the VCR doesn't support HD, which is fine considering that problem channels are SD only. So, to watch HD channels, I just have to switch back to the internal tuner in the RokuTV.
Update 2... Last week we had a bad storm which knocked out the power for about 4 hours. I decided to bypass the VCR and hook up the cable directly to the RokuTV, and what do you know, problems solved. No more shows dubbed over in Spanish, and no more DVS programing. Maybe disconnecting the power to the TV reset something...who knows...very strange.