Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tgneckar
Level 7

Rumble on Roku constantly has loading messages

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This just started a couple days ago.  Whenever I play any video on Roku using only the Rumble app, I keep getting "loading" messages as if the servers are being overloaded and there is a resource problem.  If I play the same video that appears on YouTube, there is no problem.  Has Rumble had a sudden increase in viewership the last couple days?

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tgneckar
Level 7

Re: Rumble on Roku constantly has loading messages

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Without doing anything, this morning it appears the problem has been resolved.  Maybe it is due to fewer viewers were using the channel, but for at least 2 prior days, this problem has occurred.

View solution in original post

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makaiguy
Level 20

Re: Rumble on Roku constantly has loading messages

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@tgneckar wrote:

This just started a couple days ago.  Whenever I play any video on Roku using only the Rumble app, I keep getting "loading" messages as if the servers are being overloaded and there is a resource problem.  If I play the same video that appears on YouTube, there is no problem.  Has Rumble had a sudden increase in viewership the last couple days?


When problems are confined to a particular channel, it may be that the channel installation has gotten corrupted. A reinstall may fix the problem, so give it a try. Remove/reinstall procedure:

  1. Highlight channel on home screen.
  2. Press * key on the remote and choose Remove channel option.
  3. IMPORTANT- DON'T SKIP:
    Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
  4. Reinstall the channel. Note it will be added to the END of the channel grid.
  5. If channel requires a login, you may need to log in anew.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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tgneckar
Level 7

Re: Rumble on Roku constantly has loading messages

Jump to solution

Without doing anything, this morning it appears the problem has been resolved.  Maybe it is due to fewer viewers were using the channel, but for at least 2 prior days, this problem has occurred.

View solution in original post

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