Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 9

Re: Ads on Hulu Cause Program to Zoom In

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I am having the exact same problem with HULU. It has been happening for several weeks now. Half way through a show and right after a commercial break the screen zooms to about twice the normal size. I have tried multiple different ways to fix it but nothing seems to work. Very frustrating.

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Level 7

Issue with Hulu video

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Hey everybody, 

So I'm having an issue with Hulu on my Roku. I'll start watching a show and about half way through I go from watching correctly to the video seeming like its zoomed in and I can't see the whole scene. It looks like it's zoomed in on the upper left corner of the screen. Any help with this would be appreciated. (It only seems to happen on Hulu. All my other channels seem fine.)  

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Level 7

Re: Issue with Hulu video

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Having this same issue and getting worse. Noticed first on Hulu and now on Netflix too. Using streaming sticks and happens on multiple devices/TVs. 

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Level 7

Re: Issue with Hulu video

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The same thing is also happening with mine.

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Level 8

Re: Ads on Hulu Cause Program to Zoom In

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Same is happening to me. Every time I am watching a Show in my Hulu screen zommed after the adds

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Level 7

Re: Roku zooms in on tv after every commercial on Hulu

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I’m having the exact same issue with Hulu+Live TV. it’s driving my whole family nuts

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Level 8

Re: Roku zooms in on tv after every commercial on Hulu

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It’s not Roku, it’s Hulu.  Hulu’s customer service helped me fix this problem.  Basically what you need to do is uninstall and re install Hulu’s app and then they will reset your account.  It fixed the zooming problem for me yesterday.  Hope this will be helpful. 

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Level 7

Re: Roku zooms in on tv after every commercial on Hulu

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I tried that, but it it didn't work for me. Luckily, I have a smart TV so I just use the Hulu app directly on the TV now instead of using the Hulu app on the Roku.

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Level 8

Re: Roku zooms in on tv after every commercial on Hulu

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I am also having this problem. So frustrated. I'm thinking of sending the Roku Express back and cancelling my subscription. Any amount of money is too much to put up with all this frustration. The format has changed from the basic Roku. Don't like it at all!!!!

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Level 9

Re: Roku zooms in on tv after every commercial on Hulu

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It isn’t the type of roku. They are thinking it is an update

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