Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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DorothyM1972
Level 9

Re: Roku zooms in on tv after every commercial on Hulu

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Mine is resolved. I'm going on week 3 of problem-free TV.

I believe (I could be wrong) some people are moving on from my fix because they see some of the steps as being something they've already tried.

BUT, it's like a recipe - if you don't follow each step you'll have a different outcome.

I've posted my fix twice, on page 9 and13, if you want to give it a go.

That fix was like my gazillionth try and it worked.

 

 

Sarah5030
Level 9

Re: Roku zooms in on tv after every commercial on Hulu

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Hey everyone I think HULU just updated their app. I don’t think mine has the zooming problem anymore, although I haven’t been able to watch it too much since the update, but I think the little bit I have watched has not had the zooming problem maybe that is their fix to the problem

Sean8
Level 7

Re: Roku zooms in on tv after every commercial on Hulu

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Hulu was too late.... Yesterday I dumped Hulu and now I have YouTube TV. Better channel selection, better features, same price, and NO ZOOM!!!

almostblind
Level 9

Re: Roku zooms in on tv after every commercial on Hulu

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I completely agree! I have been contacting them repeatedly and I keep getting different answers, everything from "we are aware and are working on a fix" to "we have not heard of this problem, did you try uninstalling the app and reinstalling it?" I am sooooo tired of fighting them and not getting anywhere. I am done watching HULU until it is fixed.

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Tonyoneill
Level 9

Re: Roku zooms in on tv after every commercial on Hulu

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Hard to justify the cost when half the programs don’t work and there’s no feedback from either company. Hulu reportedly works normal on non roku streamers. I like the roku and we are all used to it but it’s time to decide roku or Hulu because at this point in time we can’t have both. 

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Linscee
Level 8

Re: Roku zooms in on tv after every commercial on Hulu

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This is still happening even after updating everything. Has there been a solution yet?

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Jeep1990
Level 8

Re: Roku zooms in on tv after every commercial on Hulu

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Still having issue with new update installed.  What makes it worse it the channel logo somehow ends up in the correct spot on botton right of screen even when it freaking zooms in.

Skacase22
Level 8

Re: Roku zooms in on tv after every commercial on Hulu

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Still an issue after the new Hulu update on 7/30/20.  Will there be an additional update to resolve this issue? 

Linscee
Level 8

Re: Roku zooms in on tv after every commercial on Hulu

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This only happens for us with Hulu. Not with any other channel. It has to be a Hulu issue but they don't appear to want to fix it.

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MiWi1986
Level 7

Re: Roku zooms in on tv after every commercial on Hulu

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I have the same issue as of today, makes it unwatchable.

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