Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I haven't seen where the problem has been corrected on either Roku or Hulu. I don't know if Roku can do anything about this since it's a Hulu issue, but the least they could do is contact Hulu on behalf of the customers who use the Roku to get the Hulu channel.
From what I understand, all the troubleshooting (reset, uninstall, reinstall, back and forth with 1080p to 720p, shut off, restart, log out, log in, unplug everything, wait, wait wait, try again) simply don't work.
I'm going back over to Hulu. this one's going nowhere fast.
Suprisingly I have not had the zoom issue for 2 days now. I removed Hulu from Roku using the * option key and "remove app". Then restarted Roku device and insalled Hulu again and signed in. I did not change anything else. Hope this keeps working, fingers crossed.
Two days ago I changed the "auto detect" setting and from 1080 to 720 and I have not had the zoom problem (knock wood) since. The commercials still act weird and I say to myself "Here comes the Zoom" but it has not happened. However, I am still not getting my hopes up.