Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I am having the exact same problem with HULU. It has been happening for several weeks now. Half way through a show and right after a commercial break the screen zooms to about twice the normal size. I have tried multiple different ways to fix it but nothing seems to work. Very frustrating.
So I'm having an issue with Hulu on my Roku. I'll start watching a show and about half way through I go from watching correctly to the video seeming like its zoomed in and I can't see the whole scene. It looks like it's zoomed in on the upper left corner of the screen. Any help with this would be appreciated. (It only seems to happen on Hulu. All my other channels seem fine.)
It’s not Roku, it’s Hulu. Hulu’s customer service helped me fix this problem. Basically what you need to do is uninstall and re install Hulu’s app and then they will reset your account. It fixed the zooming problem for me yesterday. Hope this will be helpful.
I am also having this problem. So frustrated. I'm thinking of sending the Roku Express back and cancelling my subscription. Any amount of money is too much to put up with all this frustration. The format has changed from the basic Roku. Don't like it at all!!!!