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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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nancycg56
Level 7
a month ago

Roku won’t recognize direct tv on foodnetwork

Replaced old Roku with Roku premiere.  Food Network keeps saying I need a cable subscription to watch.  I do.  It says Direct TV right up in the left corner.  I’ve tried all the ways to fix including restarting it multiple times, restarting direct tv, factory reset.  It doesn’t help.   In checking quickly, nothing works except subscription services.  

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RokuDanny-R
Roku Employee
Roku Employee
a month ago

Re: Roku won’t recognize direct tv on foodnetwork

@nancycg56 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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