Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku won't connect to Netflix error code tvq-nw-104 (500). Help?

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Roku won't connect to Netflix. I'm getting an error code tvq-nw-104 (500). Help?

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Roku Employee
Roku Employee

Re: Roku won't connect to Netflix error code tvq-nw-104 (500). Help?

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@purplek 

Thanks for reaching out. You can see more information about that channel error code in the Netflix help center here: https://help.netflix.com/en/node/104157

For more information about that channel's features and functionality, or for additional troubleshooting assistance, you'll want to contact Netflix support directly. You can reach Netflix support here: https://help.netflix.com/en/

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Roku won't connect to Netflix error code tvq-nw-104 (500). Help?

Jump to solution

@purplek 

Thanks for reaching out. You can see more information about that channel error code in the Netflix help center here: https://help.netflix.com/en/node/104157

For more information about that channel's features and functionality, or for additional troubleshooting assistance, you'll want to contact Netflix support directly. You can reach Netflix support here: https://help.netflix.com/en/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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