Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Elliemay
Level 7

Roku tv

I set up my account for my roku and the tv app USE TO WORK but now it stop streaming . I remember I lose my card on file and change it to the new one and still not working . How you fix it #onn

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Strega
Level 15

Re: Roku tv

If you're talking about one specific channel/app on Roku, then you may have set it up to pay through Roku, or through that company directly.  And it's possible to have channels of both payment style on your Roku, so you might have to update the card number in more than one place to get everything working. 

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