Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku stuck on loading screen

Updated my roku and had been stuck on the loading screen (saying “Roku”). I have unplugged it and even let it sit unplugged for almost an hour, I also have pushed the reset button 2 times now. What’s next?

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Community Streaming Expert

Re: Roku stuck on loading screen

You didn't say what Roku model you have.  This is important information  for anybody trying to help you.

If you have a model with an SD memory card installed, try removing it and restarting the Roku.  Corrupted memory cards have been known to be a cause of the problem you describe.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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