Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku stops working at 7pm central time

I was watching Hulu and it said the program I was watching could no longer be found.  from Hulu home any program I chose did the same.   Tried Netflix and it says cant communicate with server try again later.  Checked my internet connection and it was good.   tried Hulu again and it just froze with the Hulu logo on the screen.   unplugged my device and let it sit for 15 minutes and it still does the same.  on the other nights I was able to launch my CW channel but tonight it siad channel unavailable.  It worked fine from 4 to 7 so I don't get it   I can still watch netflix and hulu on my computer

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Roku Employee
Roku Employee

Re: Roku stops working at 7pm central time


Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.


Danny R.
Roku Forum Moderator
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Level 7

Re: Roku stops working at 7pm central time

We have the same issue just about EVERY DAY with our Roku. Everything works fine all day long, but after 7:00pm Eastern Time we have nothing but issues with most channels! Thinking of switching to something other than the Roku streaming stick. 

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