Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I’ve been dealing with same same issues with Netflix for months, I’ve literally tried everything in every forum and it pretty much it’s comes down to the fact that Roku refuses to fix the actual reason behind the constant Netflix crashing, when they clearly know there is a problem. Hence the countless Google results when you search Netflix Crash and Roku. I never have an issue using any other device at all, it’s supremely annoying, and I’m never buying a tcl or roku product ever again.
I just created an account because I have tried all manner of sequences of deleting the app, restarting the tv, factory reset, checking my wi fi, making sure everything was up to date, etc. I have reliable high speed internet so that’s not the source of the problem. Netflix works flawlessly on every other single device I have (PS5, PS4, XBOX series x, XBOX 360, all of my apple devices and my partners PC and Android, but even if there is an issue in part on Netflix’s end, Roku markets as a smart TV/streaming device brand in working partnership with Netflix, they aren’t allowed plausible deniability when apps on their system do not function when there’s literal button for Netflix on their remote. Especially considering that the whole tv interface is laggy and glitchy, it’s not likely that just Netflix is the problem…
If you really need to know, though I highly doubt anything I do will have an effect at this point because it’s probably an issue with the firmware, or the hardware capabilities respectively, have at it: