Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rwrogers11
Level 7

Roku search results don't show anything in xfinity beta app.

The Roku app is working great on my Android, and the xfinity beta app is working great.  However, when I search for a show that I know is available in xfinity, it doesn't show up in View Options.  I see the options for everything from Netflix to Hulu, etc, but xfinity never shows up.

Is there something I'm missing, some setting to have it search xfinity as well, or is it just not possible?

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Strega
Level 16

Re: Roku search results don't show anything in xfinity beta app.

For search to include anything in any specific app, that app has to make the data available to Roku. Roku lists "search partners" here.  Xfinity isn't listed.  Of course, an app with "beta" in the name may not be finished.

 

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