Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Babs312
Level 7

Roku resets when I turn on the PBS Channel

Each time I select the PBS channel my roku express+ goes to it and as it load the Roku then turns off and resets. I tried deleting the channel and reading it but the same thing still happens.
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1 Reply
Roku Employee
Roku Employee

Re: Roku resets when I turn on the PBS Channel

Hi,

Thanks for letting us know about the issue that you are experiencing.

Is PBS the only channel that you observe this issue with? It's possible there may be an issue within the channel itself that the service provider will need to investigate.

Try removing the PBS channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the PBS channel back once more. Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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