Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku premier says low power after purchasing new USB cable

Hello, I have had my Roku  Premier for 10 months and it has worked perfectly. However  a couple days ago it started to say low power. So I decided to purchase a new usb cord for my Roku and it still doesn’t work . And have used other cords but still no use. I have read all the suggestion tips from Roku but it’s still not workingSmiley Sad. If anyone knows what I should do, I would greatly appreciate it.Thank you!

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Level 19

Re: Roku premier says low power after purchasing new USB cable

How are you powering your Roku -- plugged into the USB port on your tv, or into a power adaptor connected to your house power? Many tv USB ports don't supply the amperage needed to power a Roku reliably.
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