Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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KDCG
Level 7

Roku on Ecuador

Please add Ecuador to your list of countries, we are many users who cannot enjoy the product here because we do not have access to channels such as: disney plus, HBO, direct tv go, amazon prime, among others ... and it's a shame having the product and not being able to use it

thanks Smiley Sad

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4 Replies
boogernose
Level 18

Re: Roku on Ecuador

There are a few Free Channels that I imagine you get.

---A problem clearly stated is a problem half solved---.
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KDCG
Level 7

Re: Roku on Ecuador

Just netflix and YouTube :,( 

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boogernose
Level 18

Re: Roku on Ecuador

What about PLUTO and Roku Channel???

and Im sure there are a hundred Latino Channels.

Go to https://channelstore.roku.com/browse

---A problem clearly stated is a problem half solved---.
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RokuMary-F
Roku Employee
Roku Employee

Re: Roku on Ecuador

Thanks for the inquiry, @KDCG,

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

Thanks,

Mary

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