Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku not retaining Channel logon and pwd information

Roku is not retaining logon information for channels such as Hulu and Netflix.  We have multiple Roku devices and the same is on all.  Account status has been verified for each and once we enter the username and password, streaming begins.  However if we exit a channel and then go back to it, we have to enter the username and password again.

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