Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku not accepting password for Deezer app that I know is correct

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I have latest firmware on my Roku premier. However when adding the Deezer app for music it won't accept the password although the same password works on my phone. I've changed password and that didn't help either. Any ideas would be appreciated. 

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Roku Employee
Roku Employee

Re: Roku not accepting password for Deezer app that I know is correct

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@JBOregom 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Deezer support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Roku not accepting password for Deezer app that I know is correct

Jump to solution

@JBOregom 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Deezer support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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