Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku noAuthz error for IDgo

I was able to watch this channel with no problem, now I keep getting this noAuthz when trying to watch my favorite shows. Tried rebooting, logging out of app, re-activate but still no luck. Has a red key on the screen. I'm using Xfinity
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Level 7

Re: Roku noAuthz error for IDgo

I have been having the same issues for about a week or two now also with Xfinity. I’ve tried removing app relogging in, checking settings on the app and xfinity etc. I’ve sent two emails to ID waiting for a reply. Super frustrating! It says I’m logged in to Xfinty but still Red Keys on everything except unlocked content list.
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