Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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aneeq
Level 7

Roku model 4660X- prime video channel add

Dear roku team I am trying to add prime video channel in my roku device but I am not able to add, and I am not even able to enable search option in my device. There is channel called FYC PRIME VIDEO but that channel is not accepting my login creditentials, I need to install only prime video to my account. I am sharing my account address please add prime video channel to my roku account. Thanks

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku model 4660X- prime video channel add

Hi @aneeq

Thanks for reaching out here in the Community!

Please be advised that you can activate any Roku Player or TV to any Roku account, however, channel availability/access will vary from region to region. Channels that are currently available in any given region are certified for the Roku devices sold in that region.

For more information, you'd want to contact any specific channel/service provider to inquire further about which Roku devices they support their channel (app) on in your current region.

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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