Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RajunCajun1
Level 7

Roku keeps logging me out of Youtube TV

For the last several weeks Roku has been logging me out of Youtube TV.  I called Youtube TV a few weeks ago but the problem doesn't seem to be on their end.  I also tried all of the recommended fixes listed on the forum (i.e. unplug Roku, remove all the apps and add back Youtube TV, clear the cache) and nothing seems to work.  It keeps asking me to login every other day or so (it is random).  It is very frustrating.

My Model is 3600X and software version is 9.4.0, build 4200-24.

4 REPLIES 4\
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku keeps logging me out of Youtube TV

@RajunCajun1

Thanks for the post.

Have you reached out to the channel provider directly yet to inquiry further? Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube TV support here: https://support.google.com/youtubetv/?hl=en#topic=7071745
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
caljw
Level 7

Re: Roku keeps logging me out of Youtube TV

I also have this problem: random log-outs from YouTube TV.  Only happens on Roku Express, other TVs are fine.  

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku keeps logging me out of Youtube TV

@caljw

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Youtube TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube TV support here: https://support.google.com/youtubetv/?hl=en#topic=7071745
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Tim28
Level 7

Re: Roku keeps logging me out of Youtube TV

I have three Roku’s. 2 express and 1 ultra. Only one of them is continuously logging me out of YouTube tv the other two have stayed connected without issue. All were setup at same time with same account. I think it’s a defect in some Roku devices.