Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RajunCajun1
Level 7

Roku keeps logging me out of Youtube TV

For the last several weeks Roku has been logging me out of Youtube TV.  I called Youtube TV a few weeks ago but the problem doesn't seem to be on their end.  I also tried all of the recommended fixes listed on the forum (i.e. unplug Roku, remove all the apps and add back Youtube TV, clear the cache) and nothing seems to work.  It keeps asking me to login every other day or so (it is random).  It is very frustrating.

My Model is 3600X and software version is 9.4.0, build 4200-24.

1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku keeps logging me out of Youtube TV

@RajunCajun1

Thanks for the post.

Have you reached out to the channel provider directly yet to inquiry further? Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Youtube TV support here: https://support.google.com/youtubetv/?hl=en#topic=7071745
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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