Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku keeps closing apps

I have had a problem today, when streaming videos on YouTube, hulu, or any app, after 10/15 minutes of using said app, my roku will go to the home screen? I have tried everything recommended and nothing seems to be working? I have tried unplugging everything, resetting my device, deleting apps, restarting my device. 

Model: 3930RW Roku Express

Serial #: X00400PGCDPP (S01329CGCDPP)

software version: 9.4.0 build 4200-AE

Issue ID: PP-512-856

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