Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku keeps closing apps, how do I fix this?

I have the Roku Express. I've used the reset button, factory reset, update check, and still, apps will crash and close randomly after a few minutes. How can I fix this problem? I already bought a new Roku and it's doing the same exact thing.

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Community Streaming Expert

Re: Roku keeps closing apps, how do I fix this?

The first thing is to ensure you're using the supplied power adapter and not the TV's USB port.  Faulty HDMI cables have also been known to cause strange problems, so try another one.

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