Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mercy1
Level 7
‎12-14-2020 07:34 PM

Roku is returning to main menu after 3 minutes of watch youtube

What should i do? Im watching youtube and its crashing after 3 minutes...

0 Kudos
Reply
2 Replies
RokuDanny-R
Roku Employee
Roku Employee
‎12-15-2020 10:20 AM

Re: Roku is returning to main menu after 3 minutes of watch youtube

@Mercy1 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What Roku model device are you using? How are you powering the Roku device? Is this issue happening on other channels or is it just occurring on Youtube?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Reply
Pauly66
Level 7
2 weeks ago

Re: Roku is returning to main menu after 3 minutes of watch youtube

I had the same problem so I unplugged the roku stick from the power source and the HDMI from the tv.  I then waited for a few seconds and reconnected everything and it solved the problem.

 

 

0 Kudos
Reply