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Bekahboo
Newbie
‎05-15-2022 09:13 PM

Roku is auto loading when starting

I can't access the home menu. When I turn on the tv Hulu automatically opens on my roku in the living room. I swapped out the roku from my bedroom to living room and still had the problem. Ironically both Rokus work in the bedroom and have the same Hulu problem in the living room. I changed out the HDMI cable and the USB charger cord. The TV IS an RCA normal tv not smart. 

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2 REPLIES 2
RokuKariza-D
Retired Moderator
‎05-16-2022 06:27 AM

Re: Roku is auto loading when starting

Hi @Bekahboo

Thanks for reaching out here in the Community.

Could you try removing Hulu from your channel lineup to see if that will make a difference? Also, try changing your Roku theme or screensaver as some users have reported that it sometimes resolves the issue. 

Keep us posted!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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makaiguy
Community Streaming Expert
‎05-17-2022 05:55 AM

Re: Roku is auto loading when starting

Does your livingroom remote have a dedicated direct access button for Hulu?  If so, check whether the button is stuck in a depressed position.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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