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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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hanglider
hanglider
Level 7
‎07-01-2019 02:00 AM

Roku in Australia- add Acorn tv channel - yes or no?

I purchased Roku express 3900r, live in Australia & am unable to add Acorn TV channel. I have successfully added Netflix but when I try addingAcorn Tv channel Roku screen simply says ‘Channel install failed’. I tried restarting Roku but get the same message. This is so frustrating because I add other channels but for some reason not Acorn.
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RokuDanny-R
Roku Employee
Roku Employee
‎07-01-2019 09:42 AM

Re: Roku in Australia- add Acorn tv channel - yes or no?

Hi,

Thanks for letting us know about the issue that you are experiencing.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

You can reach Acorn TV through their support site here: https://acorn.tv/contactus/

Thanks,
Danny
Danny R.
Roku Forum Moderator
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