Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ve3rz
Level 7

Roku express does not retain logon info for Crave

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I have a Roku express that works correctly for all my channels with the exception of Crave where it will not retain the login information. Is this because my roku is registered to me and my wife has the account with Crave??

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku express does not retain logon info for Crave

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@ve3rz

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Crave support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Crave support here: https://www.crave.ca/en/contact
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku express does not retain logon info for Crave

Jump to solution

@ve3rz

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Crave support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Crave support here: https://www.crave.ca/en/contact
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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