Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku express can add channel < channel not available in your region> US, CA

  Hi,

It's Christmas time 2019.

Anybody can help to solve this mistery, I bought today brand new Roku Express in US, CA BestBuy.

Registered new account with local IP  and local address to USA, CA.

Then tried to add channel CH_CODE and got message <<Code associated with channel not available in your region>>.  This is TV channel  which they say I can register/add  on  ROKU. I can watch this channel  rutvclub.com on www with no problem with very same Wi-FI

Am I in violation with somebody who I don't know ?

Didn't see any option in Roku to change any region too.

Tx

Mario

 

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2 Replies
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Roku Employee
Roku Employee

Re: Roku express can add channel < channel not available in your region> US, CA

Hi,

Thanks for letting us know about the issue that you are experiencing.

Per the Community Guidelines: Discussions regarding any usage of VPNs to circumvent established regional broadcast rules or limitations are not allowed in the Community. Any topic or comment posted regarding the use of a VPN, or any circumvention of applicable limitations, will be removed at Roku's discretion.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Roku express can add channel < channel not available in your region> US, CA

Tx.. So i assume that So this channel restricted by Roku. 

And i dont intend bypass anything. 

Tried trobleshoot

Tx

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