Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku enters SPECTRUM TV but can't navigate it. SPECTRUM tech says the problem isn't on their end.

    I have ROKU stick ##3500x.  Remote can access Spectrum,but can't move within it.  e.g. can't get to GUIDE.  (Takes about ten tries).  Now can't navigate through guide. 

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