Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Re: Roku customer service said they will reply since 01/29, but have not get any reply at 03/03
Roku and Spectrum have been in negotiations for some time now re carriage of the Spectrum app for Roku. The Spectrum app has not been downloadable from the Roku channel store for a couple of months now and users have been advised not to remove existing installations or do a Factory reset of their device, because they will not be able to add the Spectrum app back in.
Some have reported having the Spectrum app removed, others have not.
Meanwhile, this is a business negotiation with both sides trying to get the most advantageous agreement the can. If having the Spectrum app on Roku is important to you, let BOTH sides know you want them to come to terms and return the app to service.
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T