Channels & viewing

[mast]

I can access  Roku easy enough... and I have no problem linking to Hulu,  etc. after doing so.    But every time I try and pull up a program on the Roku Channel  it winks out after less than 2 minutes.   News,  live TV  etc... it doesnt matter what I select....  less than two minutes.... screen goes to blank... and then I get the roku log on page.     

[AvsGunnar]

@mast 

Are you using the included power adapter plugged into the wall rather than your TV's USB power port?  Insufficient device power can cause some wonky behaviors.

[DBDukes]

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@mast wrote:

... Roku Channel  it winks out after less than 2 minutes.    ... screen goes to blank... and then I get the roku log on page.     

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What Roku Log on page? A Roku Channel log on page? Can you provide a description of this? Or a screenshot?

Or are you using Roku Channel on a non-Roku device?

[Avaya]

@mast  That is your home internet connection. Not the Roku servers. 

[POPlar]

I did. It was on one I ordered. I sent it back went to walmart to buy one and it worked.

[mast]

that does not make any sense since the  connectivity problem only impacts things I am trying to access via the  roku channel.    If it was an internet connection it would impact all the  other channels I access.    Further,  everytime I do a connectivity check I come up with excellent numbers.

[mast]

what roku log on page?   I dont know how you use roku..... but I power on my tv.... I get the roku page with the twisting letters.... then I get the page that shows all the channels I use.  ( hulu,  boxcast,  newsmax  etc etc  etc  ).   From there I access what I want to view.   And if I choose " the roku channel "...  no matter what I try to access  ( live tv,  saved channels etc )  its the same thing.... about 2 minutes of viewing and then  it winks out back to the initial roku log on page with the twisting letters...

[POPlar]

Maybe need to get your internet speed increased. I had the same problem but it was the Roku. I tried another one and  it worked with no problem. Or how far away from the wifi ?

[renojim]

@mast, I assume by the "twisting letters" you're referring to the startup animation.  Your Roku is rebooting.  That's not normal.  It sounds like you're using the TV's USB port to power your Roku since you say you see the "twisting letters" when you turn on your TV.  As @AvsGunnar already mentioned, used the supplied power adapter.