Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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babare76
Level 7

Roku channels logging out

Roku apparently doesn't have direct support.

Is anybody noticing the tendency to have to log in over and over again on Paramount+ and AppleTV. In fact, I can't even get on to AppleTV now, with repeated tries.

I tried the remove/restart/replace channel and still didn't work.

Questions:

-Anyone having similar problems or have a fix?

-Isn't the Roku supposed to save/load this data as needed? Fail, if so. Any help is appreciated.

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku channels logging out

Hi @babare76

Thanks for letting us know about the issue you're experiencing.

Does the issue only happen on Apple TV and Paramount Plus? Have you checked the other channels on your Roku device if the same problem occurs?

Please let us know so we can assist you further.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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