Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Caddmann1
Level 7

Roku channel not working

The Roku channel is not working. Click on show or movie hit play and nothing happens.

Netflix YouTube tv and that are working fine.

I even went to factory reset  to no avail. 

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku channel not working

@Caddmann1 

Thanks for the post.

Can you please be more specific regarding the issue you are experiencing?

What content title are you seeing this issue? What exactly are you experiencing for this issue?

With more information we will be able to assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Caddmann1
Level 7

Re: Roku channel not working

Short answer, all.

Working now, but very slow to load and poor picture quality

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