Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kincaid
Level 7

Roku ap not working on Firestick in Canada?

I just purchased my Amazon Fire stick here in Canada because I saw the announcement from Roku saying the channel is now supported. I can open the ap but I get this message "The Roku channel is temporarily unavailable. Please try again in a few minutes". A day later I am still getting the same message. 

Tags (1)
0 Kudos
6 REPLIES 6\
RokuMary-F
Roku Employee
Roku Employee

Re: Roku ap not working on Firestick in Canada?

Thanks for the inquiry, @Kincaid.

Currently, The Roku Channel is available to access in Amazon Fire TV streaming devices, Fire TV Edition smart TVs, and Fire TV Edition soundbars in the US region.

For more information, check out our post on the Roku Blog here: https://www.roku.com/blog/amazon-fire-tv

Thanks,

Mary

0 Kudos
Kincaid
Level 7

Re: Roku ap not working on Firestick in Canada?

Bummer but thanks for the reply. 

Bracelet4Cancer
Level 7

Re: Roku ap not working on Firestick in Canada?

WERE you ever able to access the Roku Channel on your Firestick in Canada??

0 Kudos
gegatronix
Level 7

Re: Roku ap not working on Firestick in Canada?

Same happens to me en Central America, Im ussing firestick 4K and a vpn service but not working, what can I do..?

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku ap not working on Firestick in Canada?

@Bracelet4Cancer @gegatronix

Thanks for the posts.

As stated previously in this thread, The Roku Channel on Amazon Fire TV streaming devices is only available in the US.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Wildfire-2023
Level 7

Re: Roku ap not working on Firestick in Canada?

Hi there, I have a Roku tv and Amazon fire stick 4k, I live in Ontario Canada and seen your ad saying that Amazon fire stick is now supported, if this is true then why is the roku channel only supported in the UNITED STATES and not Ontario Canada, I strongly disagree with you advertising the wrong information about the roku channel app. you really need to fix your ad or let us Canadian's have access to the roku channel app on our fire stick