Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.

I have a Roku XS. When I try to add the Discovery Plus Channel, I get a message saying "can't add Discovery Plus Channel - error". What am I doing wrong or is my Roku too old??

2 REPLIES 2\

The Roku 2XS (3100X)? That is on Roku's list of "Legacy" models that are no longer updated. So that may be the problem especially for a a new channel like Discovery Plus.

Definitely the problem. The Roku 2 XS is ancient and won't support any of the new channels.

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