Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Can you please provide us with more information about the issue you are experiencing? How is the device plugged in? Is it plugged into the TV USB port or is it plugged into the wall with the adapter and cable?
Can you also provide a screenshot of the issue you are experiencing?
With more information we will be able to assist you further.