Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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angelasr3
Level 7

Roku Ultra vs Roku Streaming Stick (3600R) issues with Youtube TV fast forward

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We have 4 Roku devices. Two are wired (Roku Ultra) and two are wireless (streaming stick)
In the last week or so, on the Roku Ultras, Youtube TV fast forward has started ONLY increasing in increments of 15 seconds (no matter how long you hold down the ff button).
The wireless ones (streaming sticks) did not change and work as before and pick up speed as you hold down the ff button. 

So frustrating.

Is this a Roku or Youtube TV issue?

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wldiii
Level 8

Re: Roku Ultra vs Roku Streaming Stick (3600R) issues with Youtube TV fast forward

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I had the same problem with my Ultra. My three Sticks worked fine but the Ultra only fast forwarded at the 15 sec rate. I solved the problem by performing a system restart ( SETTINGS-SYSTEM-SYSTEM RESTART.). I realized that the Ultra was the only Roku plugged into power continuously.  The Sticks received power through their respective USB ports. These sticks restarted every time the TV was turned off whereas the Ultra never did. Removing and restoring power fixes many computer intermittents. I hope this fixes yours!

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renojim
Level 21

Re: Roku Ultra vs Roku Streaming Stick (3600R) issues with Youtube TV fast forward

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Youtube/Google is responsible for how the channel acts.  Do you have the same version of the channel on each device?  You can check the version on the home screen by highlighting the channel and pressing the * button on your remote.

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wldiii
Level 8

Re: Roku Ultra vs Roku Streaming Stick (3600R) issues with Youtube TV fast forward

Jump to solution

I had the same problem with my Ultra. My three Sticks worked fine but the Ultra only fast forwarded at the 15 sec rate. I solved the problem by performing a system restart ( SETTINGS-SYSTEM-SYSTEM RESTART.). I realized that the Ultra was the only Roku plugged into power continuously.  The Sticks received power through their respective USB ports. These sticks restarted every time the TV was turned off whereas the Ultra never did. Removing and restoring power fixes many computer intermittents. I hope this fixes yours!

View solution in original post