Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku Ultra & YoutubeTV buffering/slow connection

Hello all,

I'm looking for a solution or advice on an issue between my Roku ultra and the YoutubeTV app. On my Roku, YoutubeTV is virtually unwatchable. It will drop the resolution down to 240p@30fps before it stops stuttering. Manually setting both the Roku and youtube tv apps to fixed resolutions such as 720@60fps and 1080@60fps does not help. YoutubeTV works fine on other devices using the same internet connection and using the roku connection speed test I show 30mbs download but when using the debugger tool in the youtubetv app I only show 1.5mbs. Other applications such as Netflix and Hulu also work with no issues on the Roku.

Any ideas why my connection would so much slower with the app open?
43 Replies
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Level 17

Re: Roku Ultra & YoutubeTV buffering/slow connection

Have you tried re-installing the YouTube app?

Remove the app.

Restart your Roku to remove all vestiges of the removed app from memory.  This is important, don't skip this step.

Re-install the app.  If you have a YouTube account, you'll have to re-authenticate your account.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
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  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 7

Re: Roku Ultra & YoutubeTV buffering/slow connection

I have tried uninstalling the app, pulling the power cord for 3-5mins, then reinstalling the app. 

Last night I also ran a network cable from my router directly to the roku ultra. The Roku network test showed showed 30mbps but youtubetv still showed 1.5-2.0mbps. I also bypassed my router and connected directly into my Netgear M1 Nighthawk with the same results.  
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Level 7

Re: Roku Ultra & YoutubeTV buffering/slow connection

Did you ever find a way to fix this? We have the same issue. Youtube tv even works with our other roku models, but for some reason, the ultra plays it super buggy and it skips. YouTube TV is having their engineers investigate because it didn't help after attempting all their troubleshooting advice. But I'm considering switching to a different roku model since all the others we have work fine.
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Level 7

Re: Roku Ultra & YoutubeTV buffering/slow connection

I've been having this issue with YouTube TV on my TCL Roku TV as well.  It worked fine for months, but now I'm getting buffering while watching almost everything on the app over the last couple of weeks. It's the only device I have buffering issues on with YouTube TV, but also the only app I have buffering issues with on my TV, so it has to be a Roku issue.

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Level 7

Re: Roku Ultra & YoutubeTV buffering/slow connection

I am having same issue. YouTube tv is frequently buffering. Other streaming channels working fine. Please help
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Level 7

Re: Roku Ultra & YoutubeTV buffering/slow connection

Has anyone found a solution for this? My Roku Ultra works fine with every other app. My internet stays around 700Mbps and the YouTube TV app crashes or takes 30s to 2 minutes to load a channel. I've read and tried everything. Please help us

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Level 7

Problems Watching YouTube TV on my Rokus

Add me to the list of those with buffering problems trying to watch YouTube tv on my Roku. Does anyone know if Google and/or Roku is doing anything to fix the problem or are we better off getting Youtube TV through Apple or Amazon? I'd really rather stick with my Roku but realize the may not be possible.

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Level 7

Re: Roku Ultra & YoutubeTV buffering/slow connection

Same here. Uggh! YTTV is unwatchable on the Roku. Constant buffering, super pixelated video, locked up setting screens. It keeps getting worse.

Internet speed checks out fine on Roku. All other streaming apps work fine on the Roku. YTTV works fine on other devices. Ready to smash this TV, lol. 

Waiting for a solution. 

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Level 8

Re: Roku Ultra & YoutubeTV buffering/slow connection

Same here.  I have 5 Roku devices set up in my house. The only channel that buffers while using them is YouTube TV. All other channels are fine. 
Does anyone know if technical support is working on this?