Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Roku Ultra 2019 does not work very good on YouTube

 my Roku Ultra does not work very good on YouTube sometimes in navigating it will totally kick me out of YouTube and launch Hulu almost like it has a virus?

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Roku Employee
Roku Employee

Re: Roku Ultra 2019 does not work very good on YouTube


Thanks for your post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?


Danny R.
Roku Forum Moderator
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