Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Roku Terms of Service and Provider Email is Broken

With Roku Premium, getting a prompt to 'access channel with Provider Email'

Activation successful. Still no content from Roku for major networks when Provider Email was the only thing asked for. So Roku is this legal of you... to bait consumers with a login from the provider and not follow through with the promised content?LEGAL DOCUMENT SHOWING ACTIVATION SUCCESSFUL.PNG

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