Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ferretgirl
Level 8

Roku TV - Apple TV App Installed on Roku.com/Not showing channel list

I have a Roku television and on roku.com it shows me the Apple TV App is installed, but I cannot find it on my list.  Is there a way to delete on roku.com, so I can try to install it again? 

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5 Replies
RokuMary-F
Roku Employee
Roku Employee

Re: Roku TV - Apple TV App Installed on Roku.com/Not showing channel list

Hi @ferretgirl,

Thanks for the post.

First, check the Roku account from the device from Settings>System>About to verify if the device is linked directly to your correct account then perform a system update in Settings>System>System update>>Check now.

We also suggest checking what devices are supported by the Apple TV channel, visit our Support page here: How do I use the Apple TV channel on my Roku® streaming device? How do I use the Apple TV channel on my Roku® streaming ...

We hope that's hopeful.

Thanks,

Mary

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ferretgirl
Level 8

Re: Roku TV - Apple TV App Installed on Roku.com/Not showing channel list

Thank You.  Will give this a try now. 

 

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ferretgirl
Level 8

Re: Roku TV - Apple TV App Installed on Roku.com/Not showing channel list

Thanks, doing the system upgrade didn't work.

Going to check those threads out now.

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ferretgirl
Level 8

Re: Roku TV - Apple TV App Installed on Roku.com/Not showing channel list

Sigh, I think my Roku tv is too old..... Don't know if I want to buy a new tv. 

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mtichb13
Level 7

Re: Roku TV - Apple TV App Installed on Roku.com/Not showing channel list

Here is a list of devices that are supported.

Apple TV App Roku Compatibility

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