Channel Issues & Questions

[ferretgirl]

I have a Roku television and on roku.com it shows me the Apple TV App is installed, but I cannot find it on my list.  Is there a way to delete on roku.com, so I can try to install it again? 

[RokuMary-F]

Hi @ferretgirl,

Thanks for the post.

First, check the Roku account from the device from Settings>System>About to verify if the device is linked directly to your correct account then perform a system update in Settings>System>System update>>Check now.

We also suggest checking what devices are supported by the Apple TV channel, visit our Support page here: How do I use the Apple TV channel on my Roku® streaming device? How do I use the Apple TV channel on my Roku® streaming ...

We hope that's hopeful.

Thanks,

Mary

[ferretgirl]

Thank You.  Will give this a try now. 

[ferretgirl]

Thanks, doing the system upgrade didn't work.

Going to check those threads out now.

[ferretgirl]

Sigh, I think my Roku tv is too old..... Don't know if I want to buy a new tv. 

[mtichb13]

Here is a list of devices that are supported.