Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Streaming Stick Netflix Audio Out of Sync

Hi - We just purchased a Roku 2017 Streaming Stick two months ago for a Toshiba TV - we use Spectrum Internet - Only on Netflix is the audio and video out of sync - like an old movie - we can fast forward and it will correct for about one minute - then gets worse - 3-8 seconds off.  This does not happen on any other channel.  We have deleted the Netflix app and reinstalled and still have the same issue.  We do not have a problem with Netflix on the laptop or any other device.  Any suggestions - please.  This is about all we watch.  It is driving us crazy!  Thank you.
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