Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Roku Stick+ downloads ‘cobaltllb’. what is it?

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Not the usual ‘updating PBS’ and the like

Seems sketchy?

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Level 19

Re: Roku Stick+ downloads ‘cobaltllb’. what is it?

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@GPrestonian  Thanks for reaching out. Many channels and services require the installation of system packages or libraries that enable their functionality. That is simply an example of one of the those, and nothing to be concerned about. Any time an update for any channel or library is available, it will be installed when checking for updates. 

 

Thanks,

Tanner

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Level 8

Re: Roku Stick+ downloads ‘cobaltllb’. what is it?

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I meant to mention - this has happened several times in the last few weeks

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Level 19

Re: Roku Stick+ downloads ‘cobaltllb’. what is it?

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@GPrestonian  Thanks for reaching out. Many channels and services require the installation of system packages or libraries that enable their functionality. That is simply an example of one of the those, and nothing to be concerned about. Any time an update for any channel or library is available, it will be installed when checking for updates. 

 

Thanks,

Tanner

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Level 7

Roku Ultra installing an "app" called cobaltlib... Is this legit or a virus?

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Our new Roku Ultra (purchased in Jan 2020) occasionally loses connectivity and/or locks up while using YouTube TV.  When this happens I typically either do a System Update and/or a System Reset to see if that helps.  On more than one occasion, when the Roku restarts it installs an "app" called cobaltlib which does not appear as an app tile in the Roku interface.  I'm not sure but it may also be installing it on the micro SD card I have installed in the unit but I'm not sure how to tell what's on the card and what's stored in the Roku's internal storage.

Does anyone know if this is a legitimate part of the Roku OS or if this is a virus?   Any thoughts on how to troubleshoot?   Any help would be appreciated.

 

Thanks!

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Level 19

Re: Roku Ultra installing an "app" called cobaltlib... Is this legit or a virus?

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@PConthePC Thanks for the note. Please review the solution above. This is an example of a required system resource for some channels to operate properly. There is nothing to be concerned about. 

 

Thanks,

Tanner