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landeraan
Level 8

Roku Soundbar - Bricked, No Screen Load, Unable to Reset

I use a RokuSoundbar on a Epson projector.

Today, mid-show, the screen went blue, with no adjustment on the remote, soundbar or projector. 

Tried reseting the soundbar, no load.

Tried undoing all cables, no load.

Tried resetting the projector, although it is functioning fine, no load.

When I hold down the reset button in the Soundbar, it flashes green, when I remove my hold it flashes amber, but no changes on the screen.

Anyone? I cannot perform a factory reset if I can’t get to load on the Roku at all.

  • 9101X - Roku Smartsoundbar
  • YL006Y141714
  • R649A6141714

 

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Roku Soundbar - Bricked, No Screen Load, Unable to Reset

@landeraan 

A factory reset can be done by, with power applied, holding the RESET button for no less than 30 seconds. I say again, no less than 30 seconds.

Once you do that, your device is in factory reset mode.

You may want to try connecting to a TV, and using a different HDMI cable, in case the HDMI cable is bad or the HDMI input on the projector is bad.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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