Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Nigel62
Level 7

Roku Premiere - where is Amazon Prime?

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Bought this unit and can't find prime, Disney, now, 4, itv hub and probably others?

Sets up fine. I have netflix and iPlayer.

What's going on Roku?

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1 Solution

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku Premiere - where is Amazon Prime?

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Hey @Nigel62

Thanks for posting here in the Community!

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

I hope this helps.

All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku Premiere - where is Amazon Prime?

Jump to solution

Hey @Nigel62

Thanks for posting here in the Community!

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

I hope this helps.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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