Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Roku Premier can not add channel

I can not add
- Hulu
- Prime Video
- Prime Music
- Roku Channel

Its this all my list channel Support or lock zone Region? I live thailand

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: Roku Premier can not add channel

Yes, most channels are only available in specific geographic regions. The Roku Channel is US only. I can't speak to the others, but it's almost certainly that the channel provider doesn't offer it in your location. You would have to contact Hulu and Amazon to ask if they would support your location, but it's completely up to them.

For the Roku Channel, I'm pretty sure the contracts they have to stream content limits them to the US, and perhaps Canada. Nothing outside North America. 


Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.