Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Riya
Level 8

Roku Not Enough Space

When trying to open up an app like Youtube, I keep receiving a message that states, "Not enough space. Please delete some apps and try again." As it stands, if I delete anymore apps, I will be deleting the youtube app because that's pretty much all that's left. I've read on here that this is happening due to the last update. If that is the case, fix this please! Where I live we don't have the luxury of being able to have a local cable company provide us with service. We either do satellite, or we use internet to watch tv, so Roku is our easiest means of watching television. We've been using Roku devices for a few years and never had any problems until now. Right now, we are paying for services that we cannot even watch because the new patch has messed up all of our Roku devices. Before you ask, yes they are all newer models.

100 REPLIES 100\
Michelle3
Level 12

Re: Roku Not Enough Space

Roku needs to stop creating issues.

~Jordan

RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Not Enough Space

@Riya 

Thanks for the post.

What Roku model device are you using?

We would recommend trying to remove the channel. Then trying to perform a factory reset on your device. Then once the device is setup again, try adding the channel back again and seeing if your issue is resolved.

For more information about how to perform a factory reset on your device, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Riya
Level 8

Re: Roku Not Enough Space

I did as you asked; I deleted the channel and put it back up and it worked fine for a day. The day after that, the message that I had run out of space occurred again. We have the 3900X model. Was able to put back Hulu, Nexflix, Amazon Prime, and Viki and those work fine, but the problem now only occurs when we try to use YouTube. Tried it again just now to see if it was still happening, and it is. Thank you for trying to help.

ermagerd
Level 7

Re: Roku Not Enough Space

Dear Danny - 

I started experiencing the "not enough space, try deleting channels" problem with my Roku TV yesterday. After deleting EVERYTHING but Hulu and Netflix, I'm still getting the not enough space error. The frustrating thing is that when I tried researching it here, I see that you have been providing the same advice to the community for over a year although there is more than sufficient evidence that it doesn't work. What gives? Do I need to add my TV, which isn't that old and worked fine two days ago, to the piles in landfills and switch to a new provider or will Roku step up and explain what's going on?

RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Not Enough Space

@ermagerd 

Thanks for the post.

After removing the channels from your Roku TV, did you make sure to try to perform a factory reset on your TV before adding the channels back?

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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pmontella
Level 7

Re: Roku Not Enough Space

i am getting the same resopnse today. i delted 5 apps, deleted and installed youtube again - it worked once and then it didn't.  help.

Riya
Level 8

Re: Roku Not Enough Space

That is the same thing that has been happening to many of us. I still cannot use Youtube nor Apple TV on my Roku and at this point have pretty much given up because we keep receiving the same generic answers over and over because the company refuses to fix these KNOWN issues and the support team here on the forums are left with no solutions and end up having to use the same tired script they've been using since 2019 which tells us to simply delete the app, reset your Roku device, and reinstall. Until someone actually decides to fix this issue and supply the customers with a real, definitive solution, or people stop using Roku's in droves, we are left with no actual fix to this problem.

RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Not Enough Space

@pmontella @Riya 

Thanks for the posts.

Did you make sure to follow the instructions that I outlined in my previous post including performing a factory reset on the Roku device after removing the channels before adding the channels back again?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
StefanieBoyles
Level 7

Re: Roku Not Enough Space

We are encountering the same issues with our 3800x stick. We have deleted ALL channels then factory reset and it will fix the issue for a day or 2 and then we are back to the “not enough space” issue or simply the app will not load. Other devices have been working fine. This stick appears to be the only one giving us issues.