Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Roku Media Player times out

Recently all 4 Roku TVs we have are timing out while playing from our USB drives.  We play videos on an endless loop at our retail store, but now all of our TVs time out to the scrolling cityscape screen after a short amount of time.  Is there something that's changed in the last update?  How we can stop this from happening?

2 Replies
Level 7

Re: Roku Media Player times out

We have started having the same problem (using the tv as you are).

Were you able to find a fix?

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Level 7

Re: Roku Media Player times out

I experience the same exacts issue in my shop, I set on slideshow to play a group of slides. After about 2.5 hours, it stops and goes to the main menu. This is is just one more issue to deal with daily, at 3-4 times a day while open, does anyone have a workaround or an alternative player?

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